Shipping Policy
Karuna by Chaitali
At Karuna by Chaitali, we aim to deliver your chosen pieces with care, efficiency, and transparency. Please review our shipping policy below to know what to expect after placing an order with us.
1. Shipping Destinations
We currently ship to:
2. Order Processing Time
3. Shipping Time
| Shipping Type | Estimated Delivery Time |
|---|---|
| Standard (India) | 4-7 business days |
| Express (India) | 2-4 business days |
| International | 7-15 business days (varies by location) |
Note: Delivery timelines may vary based on your location, courier availability, and unforeseen delays (weather, festivals, etc.).
4. Shipping Charges
5. Order Tracking
Once your order is shipped, you will receive an email and/or SMS with the tracking number and courier details. You can track your order through the courier's website using this information.
6. Cash on Delivery (COD)
7. Customs & Duties (International Orders)
For international deliveries, import duties and taxes (if any) are the responsibility of the customer and may be collected at the time of delivery. Karuna by Chaitali is not liable for customs delays or charges.
8. Address Accuracy
Please ensure your shipping address, contact number, and pin code are entered correctly. We are not responsible for delays or failed deliveries due to incorrect or incomplete address details.
9. Delivery Issues
10. Contact Us
For any shipping-related queries, please reach out to: